Simple from start to finish
Ordering firewood should be easy.
Whether you already know exactly what you need or you’re buying firewood for the first time, we’ll walk you through the whole process — from choosing the right wood to delivery at your property.
Before you start
Delivery Wednesday–Friday
Delivery within approximately 75 km of Thornbury
8″–12″, 14″–16″ and 18″–22″ log lengths
Need help? Call 705-445-1589
Start here
Find the firewood that fits your fire.
If you know what you want, head straight to the shop. If you’re not sure about log length, wood type, or how much to order, use our Firewood Finder and answer a few quick questions.
How much?
Choose the amount that makes sense for you.
Firewood measurements can be confusing. These four common quantities make it easier to compare the size of your order.
½ Face Cord
Half of one face cordGreat for lighter or occasional use
Face Cord
⅓ of a bush cordA common residential order size
½ Bush Cord
1½ face cordsMore wood without a full bush cord
Bush Cord
3 face cords • 128 stacked ft³For heavier or regular burning
The physical depth of a face cord changes with log length. Product images show the actual stack arrangement for the size you’re ordering.
Make it yours
Choose your product and delivery preferences.
Each firewood product shows the options available for that order. Depending on the product, you can select the details you need before adding it to your cart.
Wood & log length
Choose the species and length that fits your appliance or fire.
Preferred delivery date
Choose an available Wednesday, Thursday, or Friday.
Stacking
Add stacking where available if you’d rather have us do the heavy lifting.
Dumping instructions
Tell us where the firewood should be placed when we arrive.
Delivery
Pick an available Wednesday–Friday date.
Choose the delivery date that works best for you from the available dates shown on the product. Your exact delivery charge is calculated from your delivery address during checkout.
Checkout
Enter your address, review your delivery fee, and pay securely.
At checkout, your delivery rate is calculated from your address. Review your products, delivery details, stacking options, and total before placing the order.
Optional savings
Flexible on timing? You may be able to save on delivery.
If your order qualifies, Match & Save appears at checkout after we know your delivery town and normal delivery rate. You pay the regular delivery fee when you order. If we later confirm a compatible shared trip, your delivery savings are refunded.
- Your firewood stays completely separate.
- Your chosen delivery date becomes a preferred date.
- We look for a compatible match for up to 14 days.
- Matching is not guaranteed.
You’re all set
Watch for your order confirmation.
Once your order is placed, you’ll receive an order confirmation with the details you provided. Keep your delivery area accessible and make sure your dumping or stacking instructions are clear.
Order received
Your order details are recorded.
Delivery scheduled
We prepare your order for the selected delivery arrangement.
Need to change something?
Call us as soon as possible at 705-445-1589.
Still have a question?
We’re happy to help before you order.
Use our FAQ for quick answers, or call the Arbtech office and we’ll help you figure out what you need.